In a message dated 11/27/00 11:50:14 AM, [log in to unmask] writes: << Often it is the mechanical application of these rules across the board, instead of the examination of a situation by a thinking human being, that causes the unthinkable to happen. >> I am a member of the NY Public Library and my nearest branch is in a corner of the NE Bronx. They relocated a few years ago from a small storefront to an elaborate new building a few blocks away. When I asked to use their microfilm reader, they looked at me like I was an alien from another planet. They told me that their microfilm reader was discarded because it was no longer needed, as they now have computers. How ridiculous is that? I had asked about an inter-library loan for newspapers and was told that newspapers could not be sent by mail Hello? Don't they know that films are sent?........I guess not; that would require a film reader. I purchased a reader, since then but it is worthless if I can't take the film out of the library...a catch 22. Eileen in NY